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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Dee Price

July 8, 2024

1  out of  5
rating by Dee Price
"Update: I am truly disappointed in Steven and his team. I was involved in a car accident a few years ago where someone rear-ended me. The person at fault insurance company denied my claim and the at fault person made a claim with my insurance company without me knowing. I noticed my bill went up significantly so I called Steven and his team. Their excuse was that rates are going up in the state and city. They never told me my premium went up due to them paying out over $5K to someone who rear-ended me. Allstate made me aware of this when I quested them about an accidental surcharge on my bill. I was lied to, deceived, and Steven and his team got over on me. Now I am currently paying for it. This went unnoticed for 3 years. I don’t appreciate what Steven and his team did! I called and left a message and no one responded to me. I would not recommend State Farm or Steven to anyone. This is horrible! I’m done with this situation! Please watch out for insurance companies. They are SCAMMERS!"
We responded:
"We are sorry that you feel this way. My office and the claims department have sent you detailed documentation that dispute what Allstate is claiming. The information they provided you is not true. Our explanation of the rate increase is the truth. Thank you for being a valuable customer for multiple years and I hope that you review the documents that my office and the claims department sent you. "
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Prentice Butler

April 3, 2024

5  out of  5
rating by Prentice Butler
"For the past two years I have gotten a chance to know Steven Clark. His commitment to excellence is evident in how he cares for his customers. In a day and age where professionalism is scarce, he has impressed me with his willingness to go the extra mile to respond to customer’s needs and his extensive knowledge of various products that State Farm offers."
We responded:
"Thank you Prentice! "
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Victor A

December 22, 2022

5  out of  5
rating by Victor A
"Steven Clark is an excellent agent and helped me secure a car insurance rate that is lower than my current company, Allstate. He is very knowledgeable about all of the services State Farm offers and I would recommend him to anyone looking to save money!!"
We responded:
"Victor, it was a pleasure working with you. I'm glad we could help discover a great insurance plan to fit your needs. Reach out to us at any time if you ever need anything!"
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Maurice Cousin

November 29, 2022

5  out of  5
rating by Maurice Cousin
"Working with and discussing insurance options with Steven Clark is top notch!! His customer service and industry knowledge make the process easy. I would recommend him for your insurance needs."
We responded:
"Maurice, I love seeing reviews like this! Thank you for putting the time aside to let me know how I'm doing. I'm grateful to have provided you with excellent customer service and look forward to continuing to serve your insurance needs!"
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Ernest Gray

November 29, 2022

5  out of  5
rating by Ernest Gray
"Steven Clark’s ability to go the extra mile for his clients is a priced asset for anyone who works with him. You won’t regret it."
We responded:
"Ernest, thank you for the wonderful review. I appreciate you and the opportunity to help you with your insurance needs. Thank you for being a part of our State Farm family!"
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George Western

November 29, 2022

5  out of  5
rating by George Western
"Steven is a true professional! I would highly recommend him"
We responded:
"George, thank you! I am honored that you left me a wonderful review. Please let me know if need anything."
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Donovan Robinson

November 29, 2022

5  out of  5
rating by Donovan Robinson
"Very Knowledgeable"
We responded:
"Donovan, thank you! We appreciate your trust in us to take care of your insurance policies."
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stephen smith

November 29, 2022

5  out of  5
rating by stephen smith
"Dude rocks!!"
We responded:
"Stephen, thank you for recognizing our efforts! We appreciate you taking the time to share your experience with our State Farm office in Chicago."
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Marie Natzke

October 19, 2022

5  out of  5
rating by Marie Natzke
"Very friendly and helpful"
We responded:
"Wow, thank you for the five-star rating, Marie! Our team works hard to provide quality insurance, so we’re happy to hear we’ve met your expectations. We look forward to providing you with top-of-the-line customer service and insurance!"
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Steffon Baldwin

June 23, 2022

5  out of  5
rating by Steffon Baldwin
"Good Service from entire team for sure"
We responded:
"Steffon, thank you so much for the positive rating! We enjoy working with you and greatly appreciate your business."
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Enas L

May 31, 2022

5  out of  5
rating by Enas L
"Very friendly and nice agent."
We responded:
"Enas, thank you! I appreciate your trust in me to take care of your insurance policies."
Profile photo of Kendra Spearman

Kendra Spearman

October 21, 2021

5  out of  5
rating by Kendra Spearman
"Steven is the best! He is very professional and will go above and beyond to assist his customers. He’s affable, responsive, and provides great service! I wish I could give him more than 5 stars!"
We responded:
"Thank you for your kind comments Kendra! We truly care about our customers and I want to make sure they are happy in every aspect. Thank you for trusting me with your insurance needs and I am happy to have you as part of our State Farm family!"
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Thomas Poeppel

September 21, 2021

5  out of  5
rating by Thomas Poeppel
"Fantastic agent to have. Mr. Clark went out of his way to help me with me problems. Thank you Steve !!!!"
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S Hunt

September 4, 2021

5  out of  5
rating by S Hunt
"Steve is the best insurance agent around. I am fully covered for the house, cars, and life insurance. His team absolutely has the best customer service."
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Jenine Valentine

June 8, 2021

5  out of  5
rating by Jenine Valentine
"I am very pleased with the service I received from State Farm. Mr. Clark was definitely my "Jake" from State Farm. I had an automobile accident for the first time and I didn't know what to do. I called and Mr. Clark was right there for me. He was patient, professional, courteous and had great customer service towards me. Mr. Clark answered all my questions and never made me feel like I was being a bother. I'm grateful for having Mr. Clark as my Jake from State Farm."
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Eddie R

January 2, 2021

5  out of  5
rating by Eddie R
"Happy New Year to Steven Clark and his staff! We really appreciate all your help and look forward to seeing you soon!"
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Johnny Desmond

July 31, 2020

5  out of  5
rating by Johnny Desmond
"GLAD I CAME HERE BECAUSE I GOT WANT I WANTED WITHOUT A HASSLE. GOOD AGENT WHO KNOWS WHAT'S WHAT!"
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Pat Jensen

June 30, 2020

5  out of  5
rating by Pat Jensen
"Good agent. Got the auto insurance I wanted and it was easy and stress free. Really appreciate it. Thanks."
We responded:
"Hi Pat, it was our pleasure to assist you. Thank you for taking the time to provide us a review."
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Carl Longhorn

June 11, 2020

5  out of  5
rating by Carl Longhorn
"I am taking this opportunity to publicly thank State Farm Agent Steven Clark and his staff for taking care of my insurance needs this past year. I am very pleased with the coverage, the premiums, and especially the outstanding customer service,"
We responded:
"Thank you for the kind words. We are happy to assist you in the Portage Park area."
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Khaya

June 10, 2020

5  out of  5
rating by Khaya
"I have been with State Farm for almost two years now and I must say I couldn’t possibly have a better agent! Steven and his staff are very thorough and professional during every call or encounter! Very punctual and kind people! I’m never leaving 🤷🏽‍♀️"
We responded:
"Thank you for the kind words. It is our pleasure to assist you with your insurance needs."
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Gloria Gill

June 4, 2020

5  out of  5
rating by Gloria Gill
"I was shopping around and he was able to provide the best value for the money. I promptly switched from Amica for homeowners and saved a ton of money. Highly recommend"
We responded:
"Thank you. It is our pleasure to assist you."
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C Low

February 6, 2020

1  out of  5
rating by C Low
"Not a legit service they will twist and turn words around to close a sale, this is a sales job ,they are in business to make money ,even if it means less coverage for the same price"
We responded:
"Hi, our staff is trained to be polite, direct and truthful. Please call me and provide me details of the interaction you had with my staff. Thanks in advance."
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Cristina Pisoni

February 5, 2020

5  out of  5
rating by Cristina Pisoni
"Great agency, extremely helpful service."
We responded:
"Thank you for the review Cristina!"
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Jonathan Clark

October 21, 2019

5  out of  5
rating by Jonathan Clark
"I had a great experience. Being a Georgia resident, Steven and staff were still able to help me. Very personable and professional process. Would recommend!"
We responded:
"Thank you for the review!"
Profile photo of obe eruteya

obe eruteya

October 21, 2019

5  out of  5
rating by obe eruteya
"Steve is very knowledgeable and provided remarkable customer service."
We responded:
"Thank you for the review!"